MEDITECH announced a re-organization in their Client Services division in 2010. MEDITECH promoted Leah Farina and Helen Waters to Vice Presidents, intended to represent MEDITECH’s emphasis on efficiency, patient safety, and physician outreach. Watch their videos to learn more about how these new roles help their customers turn goals into reality. Some highlights from these videos include:
- Social media use
- News snaps that include best practices, industry news, customer stories
- Customer events, contact with clinicians dates and agendas coming soon
- Meaningful use of data, new implementation programs, data needs to be used meaningfully to provide better patient outcomes
- Chronic disease management, better tools, proactive care
- Focus on the physician, patient is ultimately our customer, efficient, safe software
- Focused on physician challenges, ARRA priority pack, workflow changes, best practice documents
- Surveying base from the customer point of view, starting a customer outreach program
http://meditech.com/aboutmeditech/pages/newsexecutivevideos0311.htm
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